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Customer Reviews

Covert Cadillac
on yelp

Tom was so helpful, from start to finish. We had a few hurdles to overcome and he was very patient with us. He is a great communicator. He made himself available via text and his private cell. I did not hesitate to call him with questions. He's very gracious. :)

5
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Covert Lincoln

The sales process at Covert Ford was extremely easy and hassle free. My salesman Mitch Larkin was efficient and very knowledgeable about the vehicles I had in mind. I called at 8 am to let him know I would be in at 1 pm. When I got there he had both vehicles I had in mind ready for the test drive. I chose the one I liked and the used car sales manager Vince Segura and I reached an agreement on price within 15 minutes. They got me in the finance office with Susan, who was also very efficient and friendly, and I was out of there by 3pm. That is a fast and easy buying experience for sure! I love my new ride and the experience I had at Covert Ford. I definitely recommend all friends, family, and future friends and family to the Covert Auto Group. Thank you all so much for the fast friendly service!

5
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Covert Ford

davie was great and saved me money

5
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Covert Ford

I would recommend Covert Ford to anyone looking for a vehicle. I asked not to be hounded by phone calls and communicate via text or email. They honored my request and I appreciate that. They did not have exactly what I wanted on their lot, but did not hesitate to find exactly what I wanted. I had done quite a bit of research and felt like they gave me a fair price as well as a fair trade in value. Delivered the vehicle to my door in which I appreciate also since I am 2 hours away. Very smooth transaction.

5
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Covert Lincoln

We worked with Scotty and he was absolutely spectacular. After our 2014 Lincoln overheated on the side of the road, we got towed here on a Monday. He looked up our vehicle, verified ID and insurance, and completed intake in what felt like a very short amount of time. We were off in our loaner vehicle and he advised us it would be looked at in 2-3 days. By day 3, it was washed with an additional oil change and tire rotation (we asked for that and paid). He was super easy to work with, smart, knowledgeable, and made it a desirable experience. We will be back to work with him @ Covert.

5
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Covert Ford

Good pick up experience .

5
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Covert Ford

Easily the best car buying experience I've had to date. My salesman Thorne Smith was extremely knowledgeable and took great care of me...without annoying me like a lot of salespeople are prone to do. He pretty much cut through the sales-speak BS and treated me like a friend. He's been very helpful with some dealer mods I've made to the truck and continues to be a great resource! In general the folks there are very respectful of my time and continue to work hard to keep me happy. I will certainly be coming back for my next Ford.

5
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Covert Ford

Great experience, Cathy Townsend provided me with excellent service.

5
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Covert Chevrolet Hutto
on yelp

Nate Morgan was awesome. I had done the research on my vehicle, went in and Nate made the whole buying the truck process so easy and so good I cannot say enough. Best car buying experience ever. And I am 49. There have been a few cars since I was 16. Keys and truck were ready for test drive before I showed up. No trying to get me buy an upgraded version. No 15 trips to discuss price with manager. No trying to sell me extras I didn't want. No spending the whole day waiting alone in an office. Just good business and I walked out with exactly what I wanted at a fair price. Everybody there was friendly and helpful. I will never buy a car from anybody or anyplace else.

5
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Covert Lincoln

I'd never bought a car in the US so didn't really understand how it all worked. I needed two cars for my wife and I so visited several dealers. I eventually got the cars from Covert Ford and only because The Sales Professional Mark Martin was so good. He gave me the impression that he was on my side and trying to find me the best deals without being to pushy. I nearly cancelled the deals at one time as the credit guys seemed to be ripping me off but only stayed with them because of Mark. If anyone ever needs good advice and excellent service then go see that good looking guy Mark Martin

5
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Covert Cadillac
on yelp

Folks, I'm a dispassionate thinker, and I do my research. I'd done my homework on both car and dealership. All roads led to Covert. Found the vehicle I was interested in online then called. Cory Rutherford answered that call, confirmed the vehicle was still in stock, gave me some additional particulars, set up an appointment convenient to me, and provided his cell number since I'd be driving in from San Antonio. I showed a few minutes late--Austin traffic is legendary...and it was raining. Cory was right there to meet me. He was patient and attentive. I'd had a couple different cars I was interested in, he provided each one showing not the slightest frustration as I worked my way through each decision point. Each time, he gave me the one-line pitch, handed me the keys, and sent Jr and me off to put the vehicle through its paces. He ensured we were comfortable throughout the experience. Once my decision was made, the rest of the process was equally as painless. Every person I came in contact with that day was a consummate professional. Couldn't be more pleased with the service from the dealership or the value of the CTS coupe I came away with. Thanks, Cory! Well done, you closed it. :)

5
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Covert Ford

Pleasant, forthright, and professional.

5
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Covert Cadillac
on yelp

Shout out to Covert Cadillac for great service! I was not happy that my car was dirty with a part broken off of the drivers door handle when I picked it up at the dealership yesterday after having it in for service! However they made it right immediately! Fixed the broken part then sent a driver out today to pick it up so I didn't have to go out of my way during work, and returned it just a couple hours later fully detailed inside & out, with a full tank of gas. A big thank you to Nathan (assistant service manager who provided excellent service and made sure I was happy) and Lupe (the driver that picked up and dropped off my car today)!

5
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Covert Ford

Service and salesmanship were excellent.

5
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Covert Ford

Ricardo was extremely professional and personal.... he followed up on everything I required, I'm very satisfied

5
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Covert Ford

John took good care of me .

5
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Covert Dodge
on yelp

I had a great experience with Covert Dodge. Not once, but twice. They treated me right both times even though I ended up declining a deal earlier this year, they helped me without hesitation and got me the best deal possible. Even better than other area dealerships who did not seem to care and would not work with me nearly as much Covert did. I got a genuine feeling at Covert that they care about the customer and they went out of their way to work the best deal they could for me. If you are looking for a quality used or new vehicle and are not looking forward to the hours of haggling and dealing with paperwork, check out Covert Chrysler Dodge, they get you in and out with the best deal possible.

5
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Covert Ford

It was fantastic. Great service and very very efficent process.

5
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Covert Cadillac
on yelp

Maintenance appointments have been just right. Prompt attention and maintenance complete when scheduled.

5
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Covert Ford

Both Jose and Travis help me purchase a new car, to replace my old 2013 Fiesta. They where open and clear with my choices. When I thought I would not be able to afford the 2016 Focus, they found a way to not only sell me the car but with the warranty I needed. You are no less than AWESOME. This is my 3rd car to purchase at Covert Ford, the service, the friendly atmosphere and the genuine feeling you get from everyone to try to help you is truly amazing.

5
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Covert Chevrolet Hutto
on edmunds

Matt Mahan was very professional and kept me up to speed with the entire process. Also, Dan Covert was very social and helped throughout the process.

5
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Covert Cadillac
on yelp

Friendly and excellent service at Covert Cadillac! Always have the convenience of the customer in mind and I've never had a bad experience here.

5
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Covert Ford

ray is the best service advisor in the world

5
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Covert Ford

John Nay is the best

5
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Covert Ford

Everything went smoothly .

5
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Covert Ford

I was really looking for a great deal and Cathy Townsend got me one!! She always kept in touch with me and made sure the deal went smoothly

5
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Covert Ford

Car was in for Warranty issues, was given a rental car and /Glenn got the problem fixed ASAP!

5
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Covert Cadillac
on yelp

My wife and I bought a car at the end of last year from Cadillac Pre-Owned and had a great experience. Our sales agent was Daniel Walsh and he took very good care of us. Even after we bought the car, he continued to wow us with excellent service. From finding the extra key fob, to putting our license plates on for us, to testing our battery. I'd recommend them to anyone!

5
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Covert Ford

Our experience was wonderful. Brad Townsend is nothing short of awesome!

5
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Covert Ford

Great experience. Tom was patient and accommodating.

5
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Covert Lincoln
on yelp

We were shopping for a used car with low mileage for our grandson who is going to college in August. He searched the internet for dealerships that had the best selection. First place we went was Covert Ford used car lot. Our sales person with Jeff Sheppard who was super! He understood what we were looking for and he really knew his inventory. He only showed us cars in our price range and the cars my grandson was looking for. We found the perfect car with Jeff's help. Jeff is understanding and worked so well with both of us. The whole "finding the right car" process with so stress free! The manager of the Used Car lot, Bert Sheppard, also does the finance. He found me a terrific company with a lower rate than my own bank was going to give me. The paperwork took about 15 minutes. We have purchased, in the last 38 years, probably 30+ cars for us, our boys, and now our first grandchild. I have NEVER spent just 15 minutes with a finance manager. I also have never had a deal go through without the sales person going back and forth to the manager for a better deal. I highly recommend Covert Ford Used Car and these to men!

5
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Covert Dodge
on yelp

Bought my truck from this dealership back in 2013, and have had great results everytime I've visited this service center (twice so far). First time the onboard computer went out, so they overnighted a new one. I left my truck overnight and picked it up the next day just after lunch. No charge. Second time, I'd had an accident and the rear camera needed to be replaced :\ A simple half-day job; I arrived mid-morning with my wife following me in her car, dropped off the truck, went out for lunch, came back and it was ready to go. TIP: I always go during the week, and never on Mondays. Tue - Fri it's a ghost town; even around lunchtime. Like maybe one or two customers ahead of me. Guys that work there have been in the biz a long time and know their stuff; they're honest and super friendly (and will tell you about all the good restaurants in that area). There's a waiting area with a TV inside, food and drink machines, and the girls that work in that space are super nice. Highly recommend this dealership for both sales and service...

4
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Covert Ford

Excellent and fast service

5
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Covert Collision Center
on yelp

We are very please with the service. We worked with Debbie and she did a great job telling us the status of our car, and the process.

5
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Covert Ford

Excellent communication, good turn around time.

5
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Covert Ford

My entire experience with Covert Ford was great. Easy communication with Travis Palu; no pressure like at some dealerships. Great quality truck at a fair price. No time was wasted while at the dealership either, everything went very smoothly and efficiently.

5
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Covert Chevrolet Hutto
on yelp

I bought a Suburban last year from Covert Hutto and the experience was fantastic. They were very transparent and professional the entire way through the process. They communicate when they say they will and get the job done. I recently went back to get the vehicle serviced and was even more pleased with the dealership. They fixed every issue and an incredible price.

5
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Covert Chevrolet Hutto
on edmunds

Matt Mahan was very professional and kept me up to speed with the entire process. Also, Dan Covert was very social and helped throughout the process.

5
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Covert Collision Center
on yelp

I was in an accident in August 2016 and the insurance company of the person that hit me had me go their body shop which ended up not being able to do the work and they then told me that I would need to find my own place. After dealing with Covet Ford for over 15 years I decided to call Covert Collision Center and got Manuel on the phone who had me come in right away. I came on over and he informed me that there would be a delay in time as the parts would need to be ordered. He looked over the damage and told me that the truck was safe to drive in the mean time. Through out the following months Manuel stayed in constant contact with me which I appreciated very much. Once everything came in Manuel called to let me know I could come drop it off and also worked with the insurance company to make sure that I would have a rental in place while the repairs were being done. Again, Manuel stayed in touch with me as the truck was being worked on and got it back to brand new for me. Very appreciative of Manuel's professionalism and the work that the team at Covert Collision Center did and if ever needed I know where my business will be going!

5
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Covert Cadillac

The pride in their organization, products, service is evident in the actions of everyone on the property as they eagerly assist customers in an old fashioned Texas kind of hospital way. Connie Matthews extensive experience and easy way of learning your needs makes her more of a personal and business transportation consultant than a car sales person. She always guides my decision from what is the best fit which is never the most expensive choice I was considering. She, like the rest of Covert Cadillac is in it for the reward of a sustainable business by forging long term relationships with customers from serving them at the highest level.

5
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Covert Cadillac
on yelp

The service, support and follow through by advisor,Jacob Watson, during my recent visit for repairs was extraordinary. His efforts exceeded my expectations and made me a very satisfied customer, and that my friends is very hard to do, and that's no BULL!

5
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Covert Ford

We have purchased several vehicles with Covert Hutto. We always receive exceptional service - from the purchase to the financing and that even extends into the service department!

5
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Covert Lincoln
on edmunds

Randy and everyone we dealt with did not make us feel nervous or pressured at any time. Randy was totally helpful and even shared some of his hobbies with us. Very good salesman who made me and my wife feel like we were friends more than costumers.

5
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Covert Chevrolet Hutto
on edmunds

I enjoyed my experience at Covert Ford Hutto. My salesman did not try to pressure me into buying anything and gave me plenty of options regarding purchasing and financing and went over the options of the vehicle in great detail.

5
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Covert Ford

Great. Finished before expected. Would have liked a loaner car, but y'all were out.

5
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Covert Chevrolet Hutto
on yelp

While the drive may be a bit far, from the purchase of the vehicle to the recent service, I have yet to be disappointed with the excellent service provided by Hutto Chevrolet. I went in for an oil change and was promptly greeted and once John was off the phone from helping another customer, he immediately helped me. He reviewed what they would be checking and roughly how long it would take. He also checked to see if there were any recalls..very nice of him! Other places have to be told/requested to do this. He said an hour, but I don't think it was even that long. The waiting area is roomy, clean, and there was coffee and vending machines as well as a large tv. My truck was done before I knew it and he went over the truck's "report card". Again, the drive is a bit longer than I'd like but for this kind of service, its well worth it.

5
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Covert Ford

Great experience! Ken was very helpful and provided answers to all my questions.

5
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Covert Chevrolet Hutto
on yelp

Gary Reed and everyone else Covert Hutto were super helpful and insightful throughout the whole process. They didn't pressure me at all to buy something I wasn't going to be happy with. I will definitely be going back for my next vehicle!

5
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Covert Ford

Glenn set me up with an oil change today and received great service Thanks Glenn!

5
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Covert Ford

I'd never bought a car in the US so didn't really understand how it all worked. I needed two cars for my wife and I so visited several dealers. I eventually got the cars from Covert Ford and only because The Sales Professional Mark Martin was so good. He gave me the impression that he was on my side and trying to find me the best deals without being to pushy. I nearly cancelled the deals at one time as the credit guys seemed to be ripping me off but only stayed with them because of Mark. If anyone ever needs good advice and excellent service then go see that good looking guy Mark Martin

5
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Covert Ford

A very smooth and easy purchase process. All my needs and wants were considered and taken care of by Tom and all others involved in the purchase process.

5
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Covert Ford

Came in for horn to be serviced and inspection but the state inspection was down. Due to time I will have to take somewhere else for inspection.

5
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Covert Lincoln
on yelp

I have purchased a lot of cars through the years and I have always felt let down after all was said and done, until now. For the first time I feel like I got a fantastic deal on an awesome truck and I was treated right the whole time. Elmo was my salesman and he was awesome to work with. He understands that customer service is the name of the game, and he worked to earn my business. I could not be more pleased with my purchase and I will certainly be going back to him for my next vehicle! I highly recommend you give him the opportunity to get you into a new vehicle!

5
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Covert Ford

Service was prompt and efficient as usual. In addition to Deryl, the young lady who checked me out was very pleasant.

5
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Covert Ford

My experience with Covert Ford was great today thank you for everything.

5
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Covert Cadillac

This was a scheduled maintenance visit for my SRX. As always, Jason handled the whole procedure superbly. He was courteous and professional and made sure all my needs were met. He arranged for a loaner car and the office staff were kind, courteous and prompt in setting me up. When I went in to pick up my car a few days later, I was again met with professionalism and efficiency and I was on my way in minutes. Thank you Covert! Keep up the good work!

5
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Covert Ford

Wendell and Bryan were a huge help in finding my son a used vehicle.

5
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Covert Ford

Manny Villegas was very helpful and stayed late to help us purchase a truck. The finance lady was also extremely helpful and explained everything thet we were signing and also stayed after hours to complete our purchase. Not many employees would do taht.

5
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Covert Ford

Cathy and Brad Townsend were excellent made my car buying a breeze I will definitely reccommend them to my friends and family.

5
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Covert Collision Center
on yelp

My wife ran a curb in our 2015 Subaru Forester and slammed down hard busting the muffler. I had heard Covert Collision was the place to go so I took it in for an estimate. They had to order the muffler but within a few days my car was in the shop and being repaired. I thought it would take a while, but with the efficiency and professionalism of Covert's collision shop I had my car back sooner that I had expected...and back to new. Thanks Covert for the care and quality repair.

5
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Covert Ford
on edmunds

Everything was great I drove 2 hours and everything we talked about on the phone with Mark was exactly as promised. I will definitely by another vehicle from him and refer to anyone.

5
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Covert Chevrolet Hutto
on yelp

I have brought both of my vehicles here for oil changes and basic sevice but the price and convenience is top notch. Not to mention the customer service. A+. I know it's Ford but non-warranty service makes people cringe. The prices here however are very competitive. I have no problem trusting my cars to Covert. Free WiFi and coffee. Great location for me. Easy to get to. The only bad thing is all of the crickets outside. It makes the place look dirty outside even though it is not. No big deal. I'm a country boy so I get it lol. If I have time to go fishing I will nist bring a bucket haha!

5
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Covert Ford

Best experience I've had here. The past few visits were a little rough.

5
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Covert Ford

Jose was incredible as he always is. Best dealership ever.

5
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Covert Lincoln

We went to Covert ford after receiving an email from them. Being that we had never been there before, we did not know what to expect. We stayed in touch with our sales associate, Matthew Adams, over the phone until we were able to get up to Austin. He was able to get us exactly what we wanted for a great price. When we arrived to the dealership, he had it waiting there for us and we took our test drive and the deal was sealed. Great customer service!!

5
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Covert Ford

Good experience, nice service .

5
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Covert Dodge
on yelp

One of the main reasons I traded in my BMW for a Jeep was the poor service at BMW of Austin, who was incapable of delivering acceptable service, let alone service befitting a luxury car dealer. Needless to say, I was a bit skeptical when I took my Grand Cherokee in today for an oil change and tire rotation. I remained skeptical even when I saw the "Express Lane" sign for oil changes. Well, I was pleasantly surprised. Shortly after pulling in, Clay greeted me and arranged for my car to be taken back for service. Clay told me that the service might take 45 minutes because of the need for tire rotation as well. Well, in just about 20 minutes, one of the technicians, Brian, brought my Grand Cherokee back around. With the coupon available through Jeep, I got an oil change with semi-synthetic oil and a tire rotation for not much more than a conventional oil change from an oil change chain. Granted, Covert doesn't have the "service lounge" that the BMW dealer has. But when they get your car in and out in less than 30 minutes for routine service, having a clean restroom, snack machines, a water fountain, and Wi-Fi is more than ample for me. Both the sales and service departments at Covert make me glad that I've returned to being a Covert customer and a Jeep owner.

5
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Covert Chevrolet Hutto
on edmunds

The straight forward manner and honesty of the sales person! Jason Grosch felt very honest and I knew what I was getting, and I understood what he needed to do the deal. His advice was excellent! I greatly appreciated his time. I would look for this guy again when I get ready to buy another car.

5
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Covert Dodge
on yelp

I had a rough time with a Jeep Cherokee that I had purchased. It had a terrible transmission problem. South Point was terrible to deal with and the problem plagued me for a year. After fighting with Chrysler for 12 months I was directed to deal with Covert. Dwight and Bart and Covert were incredible to work with and we were able to get me into a new vehicle with no hassle whatsoever. These guys are kind and professional and care about their customers. The service department at Covert is 100 times better than South Point and the people there are Pro.. I highly recommend Covert if you are considering a Jeep product.

5
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Covert Ford
on edmunds

I have bought 2 vehicles on line from this dealership in the past 2 years. They delivered the truck I had seen online to Waco and vehicle was just as stated. Very smooth process.

5
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Covert Chevrolet Hutto
on yelp

It's always nice to find a place you can trust and the people are friendly. Covert dealership of Hutto is the place I get my car serviced and worked on every time. If you are needing a place for car service - I recommend going here and to ask for David. He is the best to work with.

5
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Covert Ford

Tim Elliott was very knowledgeable and helpful. We had a specific vehicle in mind and he supported us in our decision making about it.

5
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Covert Ford

Awesome; we could not have been happier, Thorne did a wonderful job of getting us into exactly what we wanted!

5
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Covert Ford

Matt did an excellent job assisting me and making sure I got the vehicle I wanted, the deal I wanted, and helped me with some vehicle functionality as well.

5
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Covert Ford
on edmunds

As always I was treated like a queen! I have been a loyal re-lesser for many many years. Everyone involved made the process simple and quick.

5
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Covert Lincoln

A very smooth and easy purchase process. All my needs and wants were considered and taken care of by Tom and all others involved in the purchase process.

5
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Covert Cadillac
on yelp

I purchased my last 4 vehicles from The Covert Family of Dealerships. All four have been without any concerns at all. There service is beyond reproach, all the vehicles were delivered to my office by knowledgeable drivers that were able to answer all my questions about new features.

5
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Covert Ford

The sales process at Covert Ford was extremely easy and hassle free. My salesman Mitch Larkin was efficient and very knowledgeable about the vehicles I had in mind. I called at 8 am to let him know I would be in at 1 pm. When I got there he had both vehicles I had in mind ready for the test drive. I chose the one I liked and the used car sales manager Vince Segura and I reached an agreement on price within 15 minutes. They got me in the finance office with Susan, who was also very efficient and friendly, and I was out of there by 3pm. That is a fast and easy buying experience for sure! I love my new ride and the experience I had at Covert Ford. I definitely recommend all friends, family, and future friends and family to the Covert Auto Group. Thank you all so much for the fast friendly service!

5
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Covert Ford

Jason Whited gave me a great deal on the car and top dollar for my trade in!

5
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Covert Collision Center
on yelp

Solid group. They have done an excellent job twice on my vehicle. And today, one of their technicians corrected a minor scratch for free! I'll be sure to return if I need any more body work done on my car!

5
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Covert Ford

The salesperson really did whatever he could to accommodate my crazy schedule and to get me the best deal available. I will be recommending Covert Ford to all my family and friends.

5
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Covert Ford

I haven't always been a fan of car shopping, but my sales associate Cathy Townsend made my recent purchase a good experience. She and her colleagues at Covert Ford were very polite, engaging, and made every effort to ensure that my automotive needs were met. Excellent service!

4
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Covert Chevrolet Hutto
on yelp

I had a great buying experience. Probably the best I've ever had at a dealership. My salesman Kelly was easy to work with and got me a good price on a new Silverado. I drove up there from South Austin and they had me in and out in a timely manner. I also purchased step rails for it while I was there and just expected them to put the box in the back so I could install when I got home. However, when they pulled the truck back to wash it they also installed them! I had a trade and they gave me a fair price for it with no haggling. The finance department was professional and didn't try to push anything else on me. He made a suggestion about an extended warranty, but I declined and told him I would probably come back to trade this one in around the time the warranty runs out. (Perks of needing the truck for business.)

5
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Covert Cadillac
on yelp

Unbelievably great customer service. With that said I am a very direct person and critical of services I pay for. My wife and I stopped in and were promptly greeted by Bill Prezioso, saw a Escalade ESV that caught our eye but decided to think about it and explore financing options. We secured a loan with our credit union but wanted to see what we would get on our trade in and explore their financing options. Long story short my wife left her car there for valuation and took the Escalade to drive for a bit. I came after work, worked with finance to secure a better term with their financial company and completed the deal hassle free. Finance was a breeze, the easiest I have ever been through. Skip ahead four months for our first oil change, my wife had noticed the second row drivers side seat heater was not functional and was having it looked at while it was in for the oil change. I was called by Tom Ballou our service advisor who let me know that something had been spilled in the seat that looked like Coca-Cola... I told him we bought the vehicle CPO (Certified Pre Owned) and do not drink soda let alone drink anything but bottled water in our vehicles. Tom called me back an hour later or so to tell me that they were going to cover it, no questions asked. During the service we were given a brand new 2017 to drive around, I was met at the car when dropping the vehicle off for service and bringing back the loaner. Top notch service from the whole team at Covert. You have my business for my next purchase without a doubt. Thanks!

5
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Covert Dodge
on yelp

Just purchased my first brand new truck and I couldn't be happier with the outcome. Chris Crawford did a great job working with my wish list and price point. The process was so easy, as we did everything over the phone and through emails. Chris was very responsive to my inquiries and concerns, even after the sale was completed. Overall, great experience and will definitely recommend Covert CDJR and Chris for new buyers.

5
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Covert Ford

Excellent as usual .

5
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Covert Ford

Very pleasant experience, all around.

5
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Covert Ford

some of the best owners and staff you will ever find at a business. many thanks everyone who helped me out.

5
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Covert Ford

good. quick and fair. .

5
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Covert Lincoln
on yelp

I was on Yelp just checking the hours for Covert and felt compelled to review. I have bought three used cars from Covert in the last five years. All of my purchases have been from Monty. All purchases were fast, fair, and painless. I got exactly what I expected and paid for. Tomorrow I plan to go in to buy a new car. I have used the service department on multiple occasions. Yes, they're busy. They do their best to squeeze people in where they can...so,yes, if you don't make an appointment it's going to take you longer than Jiffy Lube. As for complaints about being "ripped off"... Do your research before you go on. They are salespeople. If you don't want to haggle, go to a "no haggle" dealer.

4
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Covert Chevrolet Hutto
on edmunds

The same employees working there that remember us and make you feel welcome. Will be back next time I need a new truck.

5
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Covert Chevrolet Hutto
on edmunds

The same employees working there that remember us and make you feel welcome. Will be back next time I need a new truck.

5
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Covert Chevrolet Hutto
on yelp

I enjoyed my service here the other day. I have to give this place credit or maybe just my service guy for being a honest person about my car and it's recalls. I brought it back as recommended the following week. I even missed my original appointment but I let them know so I could reschedule. Overall I am really starting like this place and may even make it my servicing place for my car. It's close to home and never really super packed like most paces are around the area. It's definitely worth trying for a vehicle service.

4
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Covert Ford

John is my favorite advisor!!! .

5
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Covert Ford

Best experience I have ever had.

5
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Covert Cadillac
on edmunds

With the assistance of Jason, Amit, Jerry, Brad and the 2 gentlemen that personally delivered my new 2016 Cadillac Escalade to me in Dallas from Austin...I honestly could not speak highly enough of them all. This is the 2nd vehicle I have gotten from Covert Cadillac of Austin, and my boyfriend, Steve, has also purchased 2 vehicles from Covert. I sent Jason an 'Offer Sheet' from an unrelated Cadillac dealership located in Dallas and within hours he was able to beat and surpass their offer (in both features and figures) and immediately got me in contact with Amit in financing to finalize Lease Terms. Amit was nothing less than professional, efficient and helpful; Jerry executed in the same manner. I have a busy career and was beyond appreciative of the efficiency andb professionalism of how the entire transaction was handled. The two gentlemen that delivered by vehicle to me were polite, professional and courteous. All of these reasons (and more) are why myself and my boyfriend will continue going through Covert Cadillac of Austin for all of our vehicles. TOP NOTCH ALL THE WAY!

5
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Covert Ford

Glen got us in and got it done as promised, but we still had asked for an estimate on some pillar trim that had fallen of the vehical and would like some follow up on that.

5
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Covert Lincoln

I have heard a lot of horror stories of people getting taken advantage of by care salesmen, that was not the case here. From the second I came in I was helped and shown a lot of professionalism throughout my buying process.

4
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Covert Cadillac
on yelp

Busy time of year to buy a new vehicle, still able to get me in and out with exactly what I wanted without having to sit and wait for hours or taking all day! Very happy!

5
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Covert Lincoln

I would recommend Covert Ford to anyone looking for a vehicle. I asked not to be hounded by phone calls and communicate via text or email. They honored my request and I appreciate that. They did not have exactly what I wanted on their lot, but did not hesitate to find exactly what I wanted. I had done quite a bit of research and felt like they gave me a fair price as well as a fair trade in value. Delivered the vehicle to my door in which I appreciate also since I am 2 hours away. Very smooth transaction.

5
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Covert Ford

A very good car buying experience. The firm's people and their attitude makes all the difference. We passed some large Ford houses just to deal the Covert folks. I know the Covert business model is heads above the rest. Professional and friendly! Travis, our salesman went way above normal to be helpful, patient and fulfill our requests. Gerry explained the F&I portion like the pro he is. Thanks to all!

5
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Covert Ford

Price was great, everyone was helpful and professional.The car was delivered to my hone at the time I asked. by Jason who explained all the features in detail.

5
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Covert Ford

Joey was great as always

5
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Covert Ford

It was wonderful and very fast service great experience will return

5
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Covert Ford

glenn took good care of me .

5
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Covert Lincoln

John and the service team were great! After a HORRIBLE experience at Leif Johnson Ford (charged me for an inspection, admitted that they never inspected my car two weeks later, though they still gave me an inspection sticker-- Is this Illegal?) Because of the mistakes made by Leif Johnson's service team my breaks were never checked due to the lack of inspection.... Here I am two months later getting them replaced.. However, the team at Covert Ford were far more professional and efficient. Not only were they able to squeeze me in for the break replacement, but they also performed an ACTUAL car inspection without me having to ask. -I trust Covert with my Ford from this day forward. Thank you so much for the great customer service.

5
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Covert Lincoln

I was really looking for a great deal and Cathy Townsend got me one!! She always kept in touch with me and made sure the deal went smoothly

5
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Covert Cadillac
on yelp

I just wanted to leave a review in regards to the compassion I received from the Covert team a couple weeks ago. I was leaving work just a few blocks away, knowing that I was close to an empty tank. What I didn't know was that my gauge was off and I was completely out of gas as soon as I hit the 183 service road. I used the last bit of momentum to pull up next to the Covert Cadillac dealership as they were closing. A salesman was driving by while I was trying to figure out how far of a walk I had to the nearest gas station. He could have just waived and drove off, thinking I was taking a look at the cars. Instead he asked if I needed help and then turned his car back around to make sure I was taken care of. While I was waiting another salesman came up to help me as well. One of the servicemen filled me up with a couple tanks of gas and gave me directions to the closest station. I felt so silly and helpless, but they put my mind at ease immediately. If they treat their customers with as much courtesy as they did me, I would definitely recommend them!

5
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Covert Ford

Excellent service. Elmo, Jason & team were fantastic!

5
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Covert Collision Center
on yelp

The staff and service here was outstanding !! I could of not had a better experience ! I would highly recommend CC to anyone who needs body work ! Top notch !!

5
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Covert Ford

Fantastic experience! The Tanner Brothers are great with customer service, going beyond all expectations. The best and easiest vehicle purchase I have ever made. Love my new Ford Explorer and Covert Ford.

5
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Covert Lincoln
on yelp

Manny is great! So kind and no pressure when I just wanted to look

5
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Covert Ford

This is about the 5th car we have bought from Covert and our experience has been great. That is why we are back. Love my new Expedition. And our daughter bought my Explorer with the easy in and out process at your dealership! Great times!

5
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Covert Ford

GREAT! WELL TAKEN CARE OF.

5
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Covert Chevrolet Hutto
on yelp

I had the most interesting experience at Covert Chevrolet in Hutto with Robert Sherman. He and I had been in phone contact with each other for two days on a Buick LaCrosse. When I arrived at the dealership a few minutes early for our appointment Robert asked another salesman to assist me. The other salesman said there was already an offer on the car, however that customer hadn't arrived with the cashier's check yet. Robert was able to let the other salesman know that I had been in contact with Dan Covert when I first contacted the dealership about the car so the car was mine. Crisis Averted! I was in and out of the dealership with my new car in just under an hour and I couldn't be happier. So if you want a fair deal with respectful sales staff be sure to ask for Robert Sherman.

5
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Covert Ford

Great experience. Great and respectful staff. This is the second car I bought from Covert Ford and always use the service department of Cover Ford for my car tune up and if needed repair. Thanks for everything. Specially thanks to Mr. Elmo Domingue for not only very helpful but also went out of his way to answer all my questions and very respectful and nice to me. I really appreciate him and Mr. Bret Sheppard and Mrs. Susan Larkin at the Covert Ford

5
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Covert Ford

great and very fast service they told me about the problem before doing any work got my truck back very timely excellent job.by all.

5
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Covert Ford

Staff was friendly and service was great!

5
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Covert Cadillac
on edmunds

Very Good! Jeff Perantoni, salesman, treated me fairly and personally during negotiation to purchase. Jeff Payne, the technical expert was very knowledgeable explained all the technology features perfectly. Jennifer Martinez, the service writer quickly and efficiently rectified a concern.

5
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Covert Ford

ray is the best service advisor in the world

5
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Covert Ford

Staff was knowledgeable and fast. Didn't mess around. We got to a fair deal and closed quickly.

5
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Covert Ford

Scotty is very easy to work with and explains the work that was done. That is not the isue. This is my 4th trip to Covert to deal with car issues. I would like to speak to Kenny Covert to discuss these issues. Service has not been the same since Joe Vergara retired. There are many problems! I have been a customer of Covert since it was located on 6th street. I hesitate to say that I would buy another car from Covert. Barbara Blefeld 512-820-1839

5
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Covert Chevrolet Hutto
on yelp

I had a great buying experience. Probably the best I've ever had at a dealership. My salesman Kelly was easy to work with and got me a good price on a new Silverado. I drove up there from South Austin and they had me in and out in a timely manner. I also purchased step rails for it while I was there and just expected them to put the box in the back so I could install when I got home. However, when they pulled the truck back to wash it they also installed them! I had a trade and they gave me a fair price for it with no haggling. The finance department was professional and didn't try to push anything else on me. He made a suggestion about an extended warranty, but I declined and told him I would probably come back to trade this one in around the time the warranty runs out. (Perks of needing the truck for business.)

5
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Covert Ford

My experience was perfect. Randy did a great job finding the exact vehicle I wanted, gave me a great deal, was on top of everything and made the whole experience enjoyable. Everyone I worked with at Covert Ford was extremely professional and easy to work with.

5
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Covert Ford

It went very well. Quicker than what I thought. Very satisfied. Your customer service desk was very professional as well. Thank you .

5
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Covert Ford

Very satisfied. Best new car experience I've had. Left with vehicle I wanted without feeling I didn't get a good deal.

5
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Covert Chevrolet Hutto
on edmunds

Bret Van Pelt. That pretty much sums it all up. He was great! I had a very bad experience with a dealership in Rockwall, Texas. I dealt with a jerk of a salesman, but I am not one to let my money get mad, so I made an offer and after haggling walked. Most of my distaste was because of misleading information on the dealership's website. But, nonetheless, I don't let my money get mad; however, I was doing everything I could to get a better deal. I found it! I told Bret Van Pelt exactly how I felt about that and how I wanted to structure our deal. He was easy going, and we worked together to get the deal done. I appreciate how painless he made the car buying experience. Well I appreciate all who did. Abbe was great too. I enjoyed working with everyone. I have already recommended you all to friends and family. It comes to find out, my wife's Aunt and Uncle have bought at least 2 cars from you all. Keep it up!

5
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Covert Chevrolet Hutto
on yelp

Gary Reed and everyone else Covert Hutto were super helpful and insightful throughout the whole process. They didn't pressure me at all to buy something I wasn't going to be happy with. I will definitely be going back for my next vehicle!

5
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Covert Cadillac
on yelp

Bought my CTS at Ken Batchlor Cadillac in San Antonio. Ever since I have taken my car to Covert Cadillac for service. Each and every time I am treated as if I am the only one my service advisor "Jennifer Martinez" is concerned about. Be sure to ask for her and you will always have the same service advisor. Free soda, pop corn and fresh fruit. What else could you ask for?

5
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Covert Chevrolet Hutto
on yelp

I enjoyed my service here the other day. I have to give this place credit or maybe just my service guy for being a honest person about my car and it's recalls. I brought it back as recommended the following week. I even missed my original appointment but I let them know so I could reschedule. Overall I am really starting like this place and may even make it my servicing place for my car. It's close to home and never really super packed like most paces are around the area. It's definitely worth trying for a vehicle service.

4
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Covert Ford
on edmunds

Attentive service and excellent delivery. Sales person most knowledgeable. Answered all questions and provided the best financing to meet my needs. Easiest financing programs with professional staff.

5
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Covert Lincoln

Worked out a great deal! A new 2016 F150 with MSRP of $43,690 for less than $33,000 and at a great interest rate that I did not expect that was accomplished by Gerry Fisher in finance. Mike Moseley was very personable and helped me through the whole process. Ilan Ramrez went the extra mile to help me work out my trade-in that made things work.

5
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Covert Chevrolet Hutto
on edmunds

Bret Van Pelt. That pretty much sums it all up. He was great! I had a very bad experience with a dealership in Rockwall, Texas. I dealt with a jerk of a salesman, but I am not one to let my money get mad, so I made an offer and after haggling walked. Most of my distaste was because of misleading information on the dealership's website. But, nonetheless, I don't let my money get mad; however, I was doing everything I could to get a better deal. I found it! I told Bret Van Pelt exactly how I felt about that and how I wanted to structure our deal. He was easy going, and we worked together to get the deal done. I appreciate how painless he made the car buying experience. Well I appreciate all who did. Abbe was great too. I enjoyed working with everyone. I have already recommended you all to friends and family. It comes to find out, my wife's Aunt and Uncle have bought at least 2 cars from you all. Keep it up!

5
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Covert Chevrolet Hutto
on edmunds

I enjoyed my experience at Covert Ford Hutto. My salesman did not try to pressure me into buying anything and gave me plenty of options regarding purchasing and financing and went over the options of the vehicle in great detail.

5
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Covert Ford

I now have a Ford F-150. So the visit was successful- your staff was great, curtious -- easy to deal with. Joel was a pleasure to work with. Thanks to all.

5
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Covert Ford
on edmunds

Randy and everyone we dealt with did not make us feel nervous or pressured at any time. Randy was totally helpful and even shared some of his hobbies with us. Very good salesman who made me and my wife feel like we were friends more than costumers.

5
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Covert Ford

Ray was super helpful in getting my car fixed the same day due to manufacturer defect of the throttle body. This is my 2nd manufacturer defect within a month (last time was navigation defect). This time it was a bit scary having my new 2016 f150 stall on the highway with only 11k miles on it. Scary. Thank you again for making the fix super fast and easy! 5 star to Ray and whole service team!

5
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Covert Ford

scotty was very helpful in a .ssisting me in my edge getting serviced.

5
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Covert Lincoln

Price was great, everyone was helpful and professional.The car was delivered to my hone at the time I asked. by Jason who explained all the features in detail.

5
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Covert Chevrolet Hutto
on yelp

I've had Dodges for my last two vehicles and even went back to look at a few before ending up and closing the deal with John and Brandon on a Ford F-150. It only took 1 visit and a few hours and I was in my dream truck. Everyone we interacted with was very friendly. John and Brandon are solid guys and I would highly recommend them.

5
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Covert Cadillac
on yelp

I've purchased my last two vehicles (Yukons) from Covert by long distance from Houston. An email, a couple of phone conversations, and in a couple of days they show up at your house with your new car and some papers to sign. They also want a check, of course. Their prices are very reasonable compared to the local dealers, you never get an insulting, car sales manager attitude, and it's completely painless. This time I even traded in via long distance without a hitch. The only experience I've had that would come close to this has been at Lexus dealers, but I certainly don't miss going into a showroom. I actually had to in order to see the new model, but it was a quick and disgusting visit.

5
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Covert Ford

Great experience. Very Happy.

5
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Covert Ford

Randy Davis was great to work with, spent a lot of time helping us find the right truck and made the whole process so easy!!!

5
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Covert Ford

Tim was a great sales person .Travis in the finance department was very helpful as well. Smooth process overall, would definitely recommend.

5
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Covert Ford

Joel Valladares In internet sales was great and made the process very smooth and pleasant.

5
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Covert Chevrolet Hutto
on yelp

I've had Dodges for my last two vehicles and even went back to look at a few before ending up and closing the deal with John and Brandon on a Ford F-150. It only took 1 visit and a few hours and I was in my dream truck. Everyone we interacted with was very friendly. John and Brandon are solid guys and I would highly recommend them.

5
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Covert Ford

Everything was great! Great service! Completely satisfied.

5
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Covert Ford

Brian was very helpful. It was juat frustrating to have to leave it for 3 and 1/2 days before it could be diagnosed. I would have liked a call before the end of the day on Thurs to let me know where it was in the line and an estimate on when it could be looked at. I appreciated him calling me as soon as he had a diagnosis and asking me how I was meeting that transportation need.

5
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Covert Dodge
on yelp

I purchased my new 2016 Jeep Grand Cherokee Overland High Altitude 4x4 from Covert and am very happy with how I was treated and the process. I'm a fairly straight forward buyer as I do a lot of up front research, and I take forever, but then when I know exactly what I want and how much I'm willing to pay, I look for a dealer that will give a straight yes or no and do the deal. I negotiated two back and forth emails with Bart after I found a unit I liked on the Covert lot. He gave a "best price", I countered with my best bottom line, he said "let's do it". I came in that evening and closed the deal with Dwight and drove it out. Less than an hour in and out. They took a personal check for the entire purchase price, and the paperwork guy didn't hassle me trying to sell extras. The only glitch was my USAA Certificate which should have given an additional $500 off my best price wouldn't key into the software system. I don't blame Covert for that, as it was a Chrysler issue. I told them I'll just deal with that on the back end. After emailing Chrysler all my paperwork they honored the Certificate and mailed me a check. This is my first Jeep after being a Chevy Truck driver forever. I like the Grand Cherokee. It's the perfect combination of practicality and luxury without being showy or pretentious. Better than a Range Rover but $30K less.

5
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Covert Ford

Very good. Jason knew what to do and assisted me in may ways. Have used Covert maint department for years & bought my last car there.

5
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Covert Ford

Quick(one day instead of the estimated 2 or 3), simple, covered by warranty(yay)

5
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Covert Lincoln

Easily the best car buying experience I've had to date. My salesman Thorne Smith was extremely knowledgeable and took great care of me...without annoying me like a lot of salespeople are prone to do. He pretty much cut through the sales-speak BS and treated me like a friend. He's been very helpful with some dealer mods I've made to the truck and continues to be a great resource! In general the folks there are very respectful of my time and continue to work hard to keep me happy. I will certainly be coming back for my next Ford.

5
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Covert Cadillac
on yelp

Ken Ruiz was great to work with. No pressure, nice attitude. I will buy another car from him in the future. Thanks Ken! -Adam

5
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Covert Ford

Service went well and in a timely manner.

5
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Covert Ford

I came in to turn in my lease car that I purchased in 2014. I came in to see Mark Hanes, who sold me the car. I told him I wanted a 2017 Escape. He did a great job of showing me the new model and I leased it. Simple and efficient. Great experience all around.

5
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Covert Chevrolet Hutto
on yelp

I bought a Suburban last year from Covert Hutto and the experience was fantastic. They were very transparent and professional the entire way through the process. They communicate when they say they will and get the job done. I recently went back to get the vehicle serviced and was even more pleased with the dealership. They fixed every issue and an incredible price.

5
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Covert Ford

Overall was a good experience. Elmo took good care of everything and was eager to help in any way.

5
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Covert Lincoln
on edmunds

Attentive service and excellent delivery. Sales person most knowledgeable. Answered all questions and provided the best financing to meet my needs. Easiest financing programs with professional staff.

5
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Covert Chevrolet Hutto
on yelp

It's always nice to find a place you can trust and the people are friendly. Covert dealership of Hutto is the place I get my car serviced and worked on every time. If you are needing a place for car service - I recommend going here and to ask for David. He is the best to work with.

5
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Covert Ford

Ray helped me with my state insoection and oil change quick and painless!!!

5
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Covert Chevrolet Hutto
on yelp

While the drive may be a bit far, from the purchase of the vehicle to the recent service, I have yet to be disappointed with the excellent service provided by Hutto Chevrolet. I went in for an oil change and was promptly greeted and once John was off the phone from helping another customer, he immediately helped me. He reviewed what they would be checking and roughly how long it would take. He also checked to see if there were any recalls..very nice of him! Other places have to be told/requested to do this. He said an hour, but I don't think it was even that long. The waiting area is roomy, clean, and there was coffee and vending machines as well as a large tv. My truck was done before I knew it and he went over the truck's "report card". Again, the drive is a bit longer than I'd like but for this kind of service, its well worth it.

5
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Covert Ford

I had the quickest car purchase of my life. The staff was great from my salesman, to make ready, to our great finance fella!

5
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Covert Ford

dave did a great jo0b in helping me.

5
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Covert Ford

Ray and Matt have been great! Very professional and they go above and beyond! I am happy to be a client of Covert Ford.

5
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Covert Ford

Good. Cody was easy to deal with. .

5
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Covert Ford

We went to Covert ford after receiving an email from them. Being that we had never been there before, we did not know what to expect. We stayed in touch with our sales associate, Matthew Adams, over the phone until we were able to get up to Austin. He was able to get us exactly what we wanted for a great price. When we arrived to the dealership, he had it waiting there for us and we took our test drive and the deal was sealed. Great customer service!!

5
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Covert Cadillac
on yelp

The sales and service at Covert is awesome! Our new car less than 24 hours old was in an minor accident not far from the dealership. Jeff and Jason sent a gentleman to make sure we were ok. They got the car back to the dealership and body shop for repair. They got us into a loaner and on our way in less than 2 hours. They body shop rep Monica had our car repaired to perfection in spite of being a new model and a scarcity of parts! She had it completed in under 3 weeks. We want to thank the entire staff of Coverts Cadillac for their caring concern for their customers. We highly recommend them for your automotive needs.

5
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Covert Chevrolet Hutto
on yelp

Best auto service ever. We drive over 90 miles for oil changes & other maintenance for our vehicle, to Covert, Hutto. Employees treat customers so graciously and make us feel very comfortable. Highly recommend Covert (Hutto, TX) to anyone needing their auto repaired or serviced.

5
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Covert Ford

Service appt. rewards free oil change... On time and quick turn-around.

5
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Covert Ford

John and the service team were great! After a HORRIBLE experience at Leif Johnson Ford (charged me for an inspection, admitted that they never inspected my car two weeks later, though they still gave me an inspection sticker-- Is this Illegal?) Because of the mistakes made by Leif Johnson's service team my breaks were never checked due to the lack of inspection.... Here I am two months later getting them replaced.. However, the team at Covert Ford were far more professional and efficient. Not only were they able to squeeze me in for the break replacement, but they also performed an ACTUAL car inspection without me having to ask. -I trust Covert with my Ford from this day forward. Thank you so much for the great customer service.

5
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Covert Lincoln
on edmunds

As always I was treated like a queen! I have been a loyal re-lesser for many many years. Everyone involved made the process simple and quick.

5
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Covert Ford

I was referred to Elmo by my mechanic. I wanted to trade my car in for something more efficient and reliable. Elmo went above and beyond to do whatever he could to get me a car. I was intending on getting a used car because they would be in my price range. Elmo kept in touch throughout the process. I found a new 2016 car in my price range and asked Elmo if that was possible. After weeks of jumping through hoops, Elmo got me approved for a brand new 2016 Ford Fiesta! I was beyond excited!

5
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Covert Lincoln
on edmunds

I have bought 2 vehicles on line from this dealership in the past 2 years. They delivered the truck I had seen online to Waco and vehicle was just as stated. Very smooth process.

5
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Covert Ford

Great thanks Scotty!

5
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Covert Cadillac
on edmunds

Excellent treatment. Great pricing!

5
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Covert Ford

Really happy with Brian. He was super helpful and positive without at all being pushy. The cashier Lori was also very fun and cheerful. Overall a very positive experience.

5
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Covert Cadillac

Words cannot describe how excited I am about my new car and have to admit Jordan Casas was the reason I purchased! I told her what I was looking for and within minutes she had exactly what I wanted in a new vehicle. Covert is extremely reputable and will add that having associates like Jordan Casas, Paul Sicotte and Ricardo Casas assist makes the experience absolutely amazing. They were so easy to work with and very patience with my decision making. If you are ever looking for a new or used car I would strongly recommend Jordan Casas or Paul Sicotte for your next vehicle. 5 star VIP treatment the entire way!!

5
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Covert Ford

Tom was amazing and went above& beyond to help me.

5
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Covert Ford

I have heard a lot of horror stories of people getting taken advantage of by care salesmen, that was not the case here. From the second I came in I was helped and shown a lot of professionalism throughout my buying process.

4
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Covert Cadillac
on yelp

With the assistance of Jason, Amit, Jerry, Brad and the 2 gentlemen that personally delivered my new 2016 Cadillac Escalade to me in Dallas from Austin...I honestly could not speak highly enough of them all. This is the 2nd vehicle I have gotten from Covert Cadillac of Austin, and my boyfriend, Steve, has also purchased 2 vehicles from Covert. I sent Jason an 'Offer Sheet' from an unrelated Cadillac dealership located in Dallas and within hours he was able to beat and surpass their offer (in both features and figures) and immediately got me in contact with Amit in financing to finalize Lease Terms. Amit was nothing less than professional, efficient and helpful; Jerry executed in the same manner. I have a busy career and was beyond appreciative of the efficiency andb professionalism of how the entire transaction was handled. The two gentlemen that delivered by vehicle to me were polite, professional and courteous. All of these reasons (and more) are why myself and my boyfriend will continue going through Covert Cadillac of Austin for all of our vehicles. TOP NOTCH ALL THE WAY!

5
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Covert Ford

experience was fine. I had a couple questions as I arrived for my oil change and Scotty was very patient & attentive.

5
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Covert Ford

Excellent service. Car completed ahead of expectation.

5
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Covert Ford

This has to be the best car/truck buying experience I have ever had. Salesperson Mr. Elmo Domingue was very knowledgeable, professional, patient, and helpful during the entire process. I highly recommend everyone to contact Elmo first when considering purchasing a Ford car or truck.

5
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Covert Ford

Friendly service! great staff

5
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Covert Ford

Always great so far. thank you.

5
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Covert Chevrolet Hutto
on yelp

Nate Morgan was awesome. I had done the research on my vehicle, went in and Nate made the whole buying the truck process so easy and so good I cannot say enough. Best car buying experience ever. And I am 49. There have been a few cars since I was 16. Keys and truck were ready for test drive before I showed up. No trying to get me buy an upgraded version. No 15 trips to discuss price with manager. No trying to sell me extras I didn't want. No spending the whole day waiting alone in an office. Just good business and I walked out with exactly what I wanted at a fair price. Everybody there was friendly and helpful. I will never buy a car from anybody or anyplace else.

5
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Covert Lincoln
on edmunds

Everything was great I drove 2 hours and everything we talked about on the phone with Mark was exactly as promised. I will definitely by another vehicle from him and refer to anyone.

5
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Covert Lincoln
on yelp

I will state writing a review for a car dealership is difficult because options vary widely as to what is expected from the dealership. For this review I will stick to the facts around my experience and what I expected. First I use Covert to service my vehicles. I have/had a 2010 F350, a 2013 Fusion, and a 2013 Focus. As far as service I am very pleased with the overall operations. Any person I talk with is super friendly and knowledgeable, in the one case that the individual didn't know the answer, he tracked it down with the supervisor within minutes. They are easy to schedule appointments and the best part is that the provide continuous updates on the progress of the service. I've had work from routine oil changes to replacing diesel fuel injectors, radiator, and fuel lines. Never had any problem post service. Second, I wasn't in the market for a new vehicle but I received an email about model close out for 2016 Super Duties. Out of curiosity I looked them over and was very pleased with the rebates and dealer discounts, in total over $11,000 discounted. I called to verify if the trucks I was interested in were still available. I spoke with Tom Chronister, salesperson. He answered all my questions and didn't put any pressure about coming in and "when can I be there". I talked with my wife, called my bank, and arranged a pre-approval. I highly recommend this. I knew the payment I wanted, and would not exceed, so the bank gave the bottom line numbers. This made the process at the dealership very efficient. I called Tom the next day, made an appointment and met him later that day. He pulled the vehicles I was interested in right to the front. He gave me a quick overview, even though I owned 4 previous super duties he explained the subtle differences from previous models and didn't go heavy in a sales pitch. He also took my old truck for the trade in quote. This was was the big surprise of the day. I researched the usual on line references for trade in value. I understand dealers use a different source because they have data available from auction sites. However the quote came back within $450 of what I expected. Tom and I talked and I asked to see if they would go up by $500 and if yes we could close the deal. It worked out, we completed all paperwork and were out of the finance office, total time at the dealership was just under 90 minutes. I couldn't have been more pleased. I had a really bad experience with another local Ford dealer, it sounds like Tack Kayack, the service department is a fraud and will try to up sale and flat out rip you off. I will remain a loyal Ford customer but I will not go on the property of the "Tack Kayack" dealership ever again. So with everything in consideration I felt the dealership provided an outstanding service and I will continue to use them as my dealership in the future. One note for needs improvement: They took the truck for clean up and the person that did the work needs some supervision. The truck must have been off the lot because there were some big weeds and dead bushed grown up all over the axils and under carriage. The person cleaned the outside and it looked good but you could see the weeds underneath from 50 yards away. No problem I cleaned them all out but for the dealership I recommend a second set of eyes for quality control.

4
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Covert Dodge
on yelp

Fantastic experience. Trey is a top notch salesman going above and beyond throughout the entire deal. I would definitely recommend him and the folks at Covert Jeep.

5
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Covert Ford

Great service, best vehicle buying experience.

5
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Covert Chevrolet Hutto
on yelp

Best auto service ever. We drive over 90 miles for oil changes & other maintenance for our vehicle, to Covert, Hutto. Employees treat customers so graciously and make us feel very comfortable. Highly recommend Covert (Hutto, TX) to anyone needing their auto repaired or serviced.

5
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Covert Ford

We worked with Scotty and he was absolutely spectacular. After our 2014 Lincoln overheated on the side of the road, we got towed here on a Monday. He looked up our vehicle, verified ID and insurance, and completed intake in what felt like a very short amount of time. We were off in our loaner vehicle and he advised us it would be looked at in 2-3 days. By day 3, it was washed with an additional oil change and tire rotation (we asked for that and paid). He was super easy to work with, smart, knowledgeable, and made it a desirable experience. We will be back to work with him @ Covert.

5
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Covert Ford

Customer service was excellent, Thorne and Chris were outstanding and made the car purchase stress free and no pressure.

5
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Covert Lincoln
on yelp

Mark Martin made buying a car easy. He listened to budgets, what exactly we were wanting in a car and understood our needs. He did a great job placing us with a wonderful car. Thanks!

5
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Covert Ford

Jason treated me with respect and was honest.

5
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Covert Ford

Anthony Avera was a great sales person as well. He was very patient, explained everything, was never pushy, and after selling the car, went through how to use all the cars features with me in detail.

5
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Covert Lincoln
on yelp

Bought a new F150 from Covert last week and it was a great experience. I worked with Joel on a reco from a neighbor, and Joel was great! They offered an extremely competitive initial price so there wasn't a need for haggling. I did compare to another Ford dealership and also against a Ram I had test-driven, and neither could touch Covert. The people were friendly, follow-up was prompt, and I just got a follow-up email from Joel checking to see how things are going with the truck. Was a great experience as a first time buyer from Covert.

5
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Covert Chevrolet Hutto
on yelp

I had the most interesting experience at Covert Chevrolet in Hutto with Robert Sherman. He and I had been in phone contact with each other for two days on a Buick LaCrosse. When I arrived at the dealership a few minutes early for our appointment Robert asked another salesman to assist me. The other salesman said there was already an offer on the car, however that customer hadn't arrived with the cashier's check yet. Robert was able to let the other salesman know that I had been in contact with Dan Covert when I first contacted the dealership about the car so the car was mine. Crisis Averted! I was in and out of the dealership with my new car in just under an hour and I couldn't be happier. So if you want a fair deal with respectful sales staff be sure to ask for Robert Sherman.

5
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Covert Cadillac

The people at covert cadillac are great! I had taken my SRX in for a oil change (which I had taken it in before and they always did a great job) and when I got it back they had gotten oil on the carpet. When turned in my review about it they immediately contacted me back to apologize and came got my car to get it detailed out and left me with a loner. They did a fantastic job! I really appreciate that they contacted me back it shows that they do care. Thank You Covert for your great customer service and staff for doing such a wonderful job. I will continue to keep my business with covert cadillac

5
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Covert Ford

I am glad that the issues were resolved this visit, however when the car was brought in for regular service about 3 weeks ago the complaint about the auto brights was detailed and no repair action was taken. also, the tires pressure was very inconsistent across all 4 tires.

5
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Covert Ford

WONDERFUL EXPERIENCE and thank you for acknowledging our TROOPS!!!! THANK YOU FOR THE $500 I am so happy to have the Continental great vehicle!

5
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Covert Ford

Fast and very helpful .

5
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Covert Lincoln

I haven't always been a fan of car shopping, but my sales associate Cathy Townsend made my recent purchase a good experience. She and her colleagues at Covert Ford were very polite, engaging, and made every effort to ensure that my automotive needs were met. Excellent service!

4
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Covert Ford

Great experience Jose was very informative and listened to out needs and wants .thanks Jose

5
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Covert Cadillac
on edmunds

Colbert Cadillac in Austin TX, the service was excellent, prompt service, and courteous representative. The waiting room was a nice environment, other reps there asked if they could get me anything to drink, etc. The overall experience again was excellent. I would definitely recommend Colbert Cadillac with the highest rating, because they were able to honor all commitments made. E. O.

5
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Covert Ford

Have always had good service. Scotty was excellent and very attentive. The only complaint I had was that my care was brought in on Monday, but would not be looked at until Wednesday, and there was no loaner car. I had to leave town on Thursday and said I would be back Monday morning to pickup the car. The car was not ready, however, Scotty got me a loaner car for the day, and all was great! It is virtually impossible to not have a car in Austin, would have rented a car, however, thought it would be ready sooner, otherwise, no complaints.

5
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Covert Chevrolet Hutto
on yelp

I have brought both of my vehicles here for oil changes and basic sevice but the price and convenience is top notch. Not to mention the customer service. A+. I know it's Ford but non-warranty service makes people cringe. The prices here however are very competitive. I have no problem trusting my cars to Covert. Free WiFi and coffee. Great location for me. Easy to get to. The only bad thing is all of the crickets outside. It makes the place look dirty outside even though it is not. No big deal. I'm a country boy so I get it lol. If I have time to go fishing I will nist bring a bucket haha!

5
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Covert Ford

state inspection was quick and painless

5
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Covert Cadillac

Had my SRX in for an oil change and, as always, it was easy to set the appointment to fit my schedule; the staff was friendly and attentive yet very professional and I was treated like family. I highly recommend the folks at Covert Cadillac. We have been customers for several years and plan on continuing with them as long as we have a need for a car. We wouldn't go anywhere else.

5
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Covert Chevrolet Hutto
on edmunds

The straight forward manner and honesty of the sales person! Jason Grosch felt very honest and I knew what I was getting, and I understood what he needed to do the deal. His advice was excellent! I greatly appreciated his time. I would look for this guy again when I get ready to buy another car.

5
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Covert Ford

john is a really awesome advisor

5
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Covert Ford

state inspection was quick and painless

5
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Covert Dodge
on yelp

I purchased a Jeep Wrangler about a month ago and I had a great experience. I worked with Bart Gunkel and Chris Crawford. The sales process was laid back. I emailed the sales team before going to the dealership to let them know what I was looking for. Bart responded and gave me pricing information and options before I ever visited the dealership. I really liked this since I didn't want to feel rushed in person. When I visited the dealership, they only had a hard top on the lot in the color I wanted so they swapped the hard top for a new premium soft top and adjusted the sales price accordingly. I decided to add remote start and side rails and that process was made easy by Chris Crawford. I dropped off the car a few days after buying it, he gave me a loaner for the day, then he sent me text messages throughout the day with status updates. I picked up my jeep at the end of the day and was on my way. Chris told me to hold on to his cell phone number and to call him directly if I ever need anything. I would recommend Bart and Chris to anyone. Thanks, Brett

5
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Covert Ford

Worked out a great deal! A new 2016 F150 with MSRP of $43,690 for less than $33,000 and at a great interest rate that I did not expect that was accomplished by Gerry Fisher in finance. Mike Moseley was very personable and helped me through the whole process. Ilan Ramrez went the extra mile to help me work out my trade-in that made things work.

5
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